How To Edit and Set Up Pricing, Deposits, Cancellation, and No Show Fees

Modified on Tue, 21 Jan at 11:26 PM

Here is how to edit and set up pricing, deposits, cancellation, and no show fees: https://www.loom.com/share/ced15b6ff1244c9f844c9717ea5eaefc?sid=392ac677-1fab-4f14-b1fc-315c2243f37c 


  1. Accessing Pricelist
    • Go to Settings > Pricing tab > Pricelist
    • Click on Active Pricelist
  2. Creating and Activating Pricing Structures
    • Draft new pricing structures
    • Activate when ready
  3. Setting Up Pricing
    • Click on a line to open pricing details
    • Set pricing for different service categories (per day, per night, per appointment, per hour)
    • Adjust tax rate and regular price
    • Option to adjust price at check-in if initially set to zero
  4. Additional Pricing Options
    • Require deposit
    • Differentiate between peak and non-peak days
    • Establish cancellation policy and no-show fee
  5. Managing Add-Ons
    • Add-ons can have separate pricing structures
    • Adjust pricing, deposit, cancellation fee, and tax for add-ons
  6. Bundled Experience Pricing
    • Set up bundled experience pricing
  7. Cancellation and No-Show Fees
    • Ability to cancel appointments or mark as no-show
    • Adjust invoice to reflect cancellation or no-show fee
    • Notify owner of charges if desired
  8. Handling Charges
    • Charge the customer via saved credit card
    • Remove fee to zero out balance
    • Close the invoice once adjustments are made

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