Customer Setup Instructions

Approved Hardware

We recommend using the officially approved hardware available here: RunLoyal Approved Hardware
https://shopposportals.com/collections/runloyal

Installation Guides

• Windows Setup:
https://help.ricoconsign.com/en/articles/2508353-setting-up-a-star-tsp-receipt-printer-windows

• Mac Setup:
https://help.ricoconsign.com/en/articles/2508355-setting-up-a-star-tsp-receipt-printer-macos

Receipt & Barcode Settings

• Receipt Size: 72mm x 200mm

• Barcode Page Setup: 72mm x 50mm (configure in printer pop-up settings)

Cash Drawer Integration

Your receipt printer can also connect directly to your cash drawer:
https://help.gettimely.com/hc/en-gb/articles/360062947973-How-to-set-up-a-cash-drawer-for-Star-TSP100-TSP-113-TSP143-printers

Quick Tips

• Always confirm the correct paper size in printer settings.

• Test print after setup to ensure alignment and connectivity.

• If connecting to a cash drawer, verify the printer kick-port cable is properly attached.