Navigating the Appointments View

Modified on Wed, 15 Jan at 5:33 PM

Navigating the Appointments View: https://www.loom.com/share/5079dd5f5aa34287855d8f1c6603c259?sid=161a4c5b-3d15-4c08-8d09-d4d8dc57b0a3


  1. Color Coding for Appointments

    • Pink: Overdue for checkout.

    • Orange/Yellow: Overdue for check-in.

    • Green: First-time check-in.

  2. Actions Available for Appointments

    • Check out a pet.

    • Make edits to a reservation.

    • View invoice, send messages, and mark ready for pickup.

    • Copy appointment details.

    • View run card, belongings, and prepare for checkout.

    • Cancel appointments or check-ins.

  3. Cancellation Fees

    • Set up fees for canceled appointments or no-shows.

    • Adjust total fees accordingly.

  4. Additional Features

    • Printing collars, archiving appointments, and viewing report cards.

    • Accessing pet and owner information, adding tags, and setting alerts.

    • Monitoring assigned staff, service details, and financial statuses.

  5. Appointment Status and Options

    • Check-in, check-out, and recurring appointment indicators.

    • Handling feeding, medication, and special requests.

    • Managing waitlists, approvals, and room assignments.

  6. Customization Options

    • Personalizing appointment tab names.

    • Filtering appointments based on specific criteria.

    • Customizing views for pet owners and staff members.






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