How to manage access for staff.

Modified on Thu, 18 Sep at 9:18 AM

To control what each staff member can do inside the system — such as blocking access to reports or giving additional permissions, you’ll need to use Staff Groups and Staff Management.


Step 1: Create a Staff Group 

Navigation:
Settings → Business Setup → Staff Group

Steps:

  1. Click on “Create Staff Group”

  2. Fill in the following:

    • Group Name – (e.g., “Front Desk Staff”, “Managers”, “Groomers”)

    • Description – Brief notes about what level of access this group will have.

  3. A list of features/modules will appear with checkboxes 

    •  Check the permissions you want this group to have

    •  Uncheck the permissions you want to restrict/disable

  4. Once all permissions are configured → click Save (located at top right)

? Tip: Staff Groups act like templates you can re-use — any staff added into a group will inherit that group’s permissions automatically.



Step 2: Assign Staff to the Group & Apply Permissions

Navigation:
Settings → Business Setup → Staff Management

Steps:

  1. Locate the staff member you want to update

  2. Click Edit

  3. Go to the “Permission & Access” tab

  4. Under Staff Group, choose the group you created in Step 1

    • This will automatically assign all access specified for that group.

  5. Adjust any optional settings under Access & Preferences

  6. Click Save

⚠️ Only staff assigned to that Staff Group will get those permissions — so remember to assign all required users.

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