Service profile

Modified on Thu, 18 Dec, 2025 at 3:21 PM

Overview:

Service Profiles allow you to create structured headings and fields to capture staple information related to a pet’s booked service (such as grooming, training, daycare, or lodging). This information is visible during check-in, on the pet profile, and within the Advanced Staffing Calendar.


Service Profile information can be viewed in the following areas:

  1. Check-in screen
  2. Advanced Staffing Calendar
  3. Pet Profile under the Notes section
  4. Run card information


Creating a Service Profile:

1. Navigate to Settings > Operations > Service profile

2. Click on Add Service Profile

3. Enter a Service Profile Name, select a Service Category from the list and choose the Services to include. Click Add to save the new profile 


Please note: You can enable the toggle Print Service Profile in ToDo and prompt the service note during check-in if needed


Adding Fields Under a Service Profile:

1. Click Add Field

2. Input a field name and click Add to save


For more information on assigning a Service Profile to a pet from the Pet Profile, please refer to this article: Assigning a Service Profile to a Pet (From the Pet Profile)


For more information on assigning a Service Profile to a pet from the calendar, please refer to this article: Assigning a Service Profile to a Pet (From the Calendar):

 


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