Creating and Configuring a Digital Wall in RunLoyal Portal

Modified on Tue, 25 Nov at 1:10 PM

Overview

The Digital Wall displays pet check-in and check-out details on any internet-enabled TV. One wall is included with all subscriptions. The Advanced Digital Wall add-on allows multiple walls, slideshows with photos/videos, and staff/customer alerts.


Creating a Digital Wall

  1. Navigate to Settings Opeartions> RunLoyal Digital Wall as shown below.

  2.  Click on Create Digital Wall

  3. Select Back of House or Front of House

  4. Name your digital wall and click Next
     

  5. Select what the wall will display (services, memberships, training), choose the service type, pick specific services, and click Create when completed.

  6. Click Configure Wall

  7. Select Wall Layout tab and Configure the Check- In section to personalize the screen layout.

  8. From here, you can set the duration for displaying check-in events (minutes)  and choose the number of check-in records to show per column. Click Update.

9. Repeat steps 7 & 8 to configure different sections

Please note: you can click on the Eye icon to hide the digital wall section

Activate and Share the Digital Wall

  1. Turn the toggle on to activate the digital wall

  2. In Wall Info, activate the wall and create a short URL

  3. Open the display in Chrome as shown below

  4. Enter the screen code to sign in

  5. After logging in, you can view the check-in/out pet details

Digital Wall Messages – Alerts/Banners

  1. Navigate to Digital Wall from top modules

  2. Click on the drop down and select the desired digital wall from the list

  3. Type your message in the message box, set the duration for displaying the message in the digital wall. Click Send once completed

  4. The banner is displayed at the top of the digital wall as shown below

  5. You can also send an alert message and it will display as a pop up as shown below


 

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