How to Delete a Pet Owner/Pet Profile

Modified on Thu, 3 Jul at 2:44 PM

How to delete a pet owner profile:

On the pet owner profile>select the edit button at the top of the page.




At the bottom of the pop-up there is a delete button. Once deleted  there is no way to reactivate this pet owner on your end please contact support at puppylove@runloyal.com for our team to reactivate a pet owner profile for you.




Reactivate a pet owner -

Navigate to the pet profile>at the top you will see a delete button>once selected in the next pop-up type "delete" to confirm your selection. 



Once deleted you can follow these same steps to undelete a pet.





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