Training Videos and Set up Videos for Dog Park Memberships

Modified on Mon, 12 May at 12:53 PM

Here are some videos for the membership training, so you have them. It would be good if you created a training document for you and your staff from the videos below, so you have it on file if anyone needs it.

This is for the setup of the Settings area to be completed prior to going live in the system:

Membership Configuration - Per pet or per membership	https://www.loom.com/share/de785e7f9c31464c9aa75ec3697dce01?sid=2261d577-6a9b-4a9c-a711-9ba38b656b39
Membership Hours	https://www.loom.com/share/1706e569e6694d3195ce875b9237e033?sid=d59914c9-a4cb-4d1c-9352-88b9a06ed8cb
Membership Area	https://www.loom.com/share/6d8dbb9a434e48dc83b6ec9155e03c9e?sid=f64d2bae-e728-4713-91f4-02de82e0329e
Agreements	https://www.loom.com/share/8048bbff764b4a759c984b64b5694241?sid=c2e058cd-235e-4f75-b242-7496ebe194ce
Membership Pricing	https://www.loom.com/share/307eb1b8614f46f8932d9412f44b2474?sid=099d5d33-1e3c-44ea-96f7-e829b685b282
Membership Rules	https://www.loom.com/share/f1d560c176e64d998413beb7836b302a?sid=40fd1370-2b15-4675-b7f4-531ce9628a20

This is the training in the system:

Add Pet owner and second Pet

https://www.loom.com/share/4d744296f7eb4e0cb28053fca706d10f?sid=c50854fd-f235-495d-a0d4-117945a4e5d3

Membership (Dog Parks)
How to purchase an auto-renew membership with the first month free	https://support.runloyal.com/a/solutions/articles/154000217359
How to Purchase an Auto Renew Membership With Free First Month	https://support.runloyal.com/a/solutions/articles/154000217361
How to see who is not set up on auto-renewal	https://support.runloyal.com/a/solutions/articles/154000217369
How to Refund a Membership (Refund and mark as unavailable)	https://support.runloyal.com/a/solutions/articles/154000217379

Purchasing a Membership	https://www.loom.com/share/3fef23f0b7e54f94b62853e2d9b91f51?sid=1e9ebb86-3a9b-47b9-8af4-7459150a436a
Checking in a Membership	https://www.loom.com/share/5b9e5eef665b47fb9a43d11cb83499e2?sid=09a1db01-7390-4341-8856-330392299963
Editing an Expire date on a purchased Membership	https://www.loom.com/share/dabb3ddde153400584a3eddbe9931e37?sid=cc19b122-050c-4101-ac96-a7b5396357d9

Invoice (Coupon/Adjustment- Manual line item to add or discount invoice

https://www.loom.com/share/eead7e0cfea6429a85628fa3c485b5dd?sid=c9f92ad9-3d5c-4dcd-b010-1eec671001df

Members in House (only there if you have the paid membership add-on)

https://www.loom.com/share/b9ac5ca3fd314586845205e954670cb4?sid=c0f53b3f-5208-4a08-a1ac-ce1c49111ee9

Kiosk overview:

Kiosk - Self-Service Check in/out pets & Membership Check in/out (Will be charged if downloaded). Will use Staff email and password to log in

https://apps.apple.com/us/app/runloyal-check-in/id1567083860