How to Delete a Membership?

Modified on Fri, 9 Jan at 2:21 PM

Overview

This article explains how to delete a membership from a pet’s profile. You’ll first open the membership record, disable auto-renewal (if applicable), and remove any associated appointments.


Steps to Delete a Membership

  1. Open the Pet Profile

    • Navigate to the pet’s profile from your dashboard or search.



  2. Go to Memberships

    • In the pet’s profile, click on the Memberships section/tab.



  3. Edit the Membership

    • Locate the membership you want to delete.

    • Click the Edit (pencil) icon.


  4. Disable Auto-Renewal (If Applicable)

    • If the membership is set to auto-renew, turn off/disable Auto-Renewal.

  5. Remove Associated Appointments

    • Remove any appointments linked to the membership (if listed in the membership details).

  6. Save/Confirm Changes

    • Save the changes and confirm any prompts to complete the deletion process.



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